Course curriculum

  • 1

    Welcome

    • Welcome to 90 Days to Thrive

    • Session Topics

    • Prework BEFORE the First Session

    • 30-60-90 Training Menu

    • Sample Schedule - Agents

    • Sample Schedule - Admin

    • REA 101

    • Session Prework
  • 2

    Session 1 - Team

    • Session Intended Results

    • Business Circle

    • Team Communication Systems

    • Prioritization

    • Agent Intake Form

    • Admin Intake Form

    • DISC Assessment

    • Book Recommendations

    • Team Expectations
  • 3

    Session 2 - Admin

    • Follow Up

    • Session Intended Results

    • Session Prework

    • Session Overview

    • Time Management

    • Zones of Genius

    • Communication, Clarity and Transparency
  • 4

    Session 3 - Agent

    • Follow Up

    • Session Intended Results

    • Session Prework

    • Agent Bonus Module (23:25)

    • Delegation

    • Say less, Ask more

    • Fierce Conversations

    • Delegation Tree

    • Measure Progress

    • Make Corrections

    • Feedback Sandwich

    • Transparency
  • 5

    Session 4 - Admin

    • Session Prework

    • Follow Up

    • Session Intended Results

    • Overview

    • Problem-Solving

    • Workflow

    • Virtual Whiteboard & Intro to David Breckheimer's Whiteboard

    • David Breckheimer's Whiteboard (in-depth)

    • The ONE Thing

    • The 80/20 principle

    • Big Rocks

    • Overwhelm

    • Close the Loop - Priorities

    • Ask Questions
  • 6

    Session 5 - Team

    • Follow Up

    • Session Intended Results

    • Session Prework

    • 30-Day Plan Update

    • Meetings

    • 90 Days to Thrive - Intention Tracker Role Play (9:13)

    • Team Meeting Agenda

    • Workflow

    • Next Phase
  • 7

    Session 6 - Admin

    • Follow Up

    • Session Intended Results

    • Session Prework

    • Take Ownership

    • Client Service

    • Mindset

    • Time Management

    • Checking In
  • 8

    Session 7 - Agent

    • Follow Up

    • Session Intended Results

    • Session Prework

    • Accountability

    • Process Evaluation Checklist

    • Feedback

    • Confrontation vs. Conflict

    • Fierce Conversations - Confrontation Model

    • Fierce - Delegation Tree

    • Leadership
  • 9

    Session 8 - Admin

    • Follow Up

    • Session Intended Results

    • Session Prework

    • Predictability

    • Email Management

    • Auditing Systems

    • Learning Curve

    • Customer Service
  • 10

    Session 9 - Team

    • Follow Up

    • Session Intended Results

    • Session Prework

    • 60-Day Plan Update

    • Team Communication Systems

    • New Listing Intake Form

    • Decision-Making
  • 11

    Session 10 - Admin

    • Follow Up

    • Session Intended Results

    • Session Prework

    • Feedback Form

    • Feedback Form

    • Performance Review

    • Performance Review Team Self Evaluation Worksheet
  • 12

    Session 11 - Agent

    • Follow Up

    • Session Intended Results

    • Session Prework

    • Feedback Form

    • Feedback Form

    • Preparing for a Performance Review

    • Performance Review Supervisor

    • Next Steps
  • 13

    Session 12 - Team

    • Follow Up

    • Session Intended Results

    • Session Prework

    • 90-Day Plan Update

    • Performance Review
  • 14

    Course Resources

    • 30-60-90 Day Training Menu - Admin

    • 30-60-90 Day Training Menu - DOO

    • 30-60-90 Day Training Menu - Sales Manager

    • 3 Phases of a New Assistant

    • 90 Days To Thrive - Recommended Reading

    • Business Circle Diagram

    • Busy Agent Playbook

    • David Breckheimer's Whiteboard

    • DISC Assessment

    • DISC Profile Cheat Sheet

    • Fierce - Beach Ball Form

    • Fierce - Confrontation Model

    • Fierce - Delegation Tree

    • Intention Tracker - Fillable Version

    • Intention Tracker - Print Version

    • Intention Tracker Role Play (9:14)

    • Monthly & Daily Activity Report Template

    • New Listing Intake Form

    • Process Evaluation Checklist

    • Sample Team Meeting Agenda

    • Schedule for Agents First 90 days with New Hire

    • Schedule for New Assistants in First 90 Days Template

    • Skill-Building Method

    • Virtual Whiteboard Template

    • Session Topics