Course curriculum
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1
Welcome
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What to Expect in 90 Days to Thrive! (9:21)
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90 Days to Thrive Session Topics - 1 Admin
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Prework BEFORE the First Session
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2
Session 1 - Team
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Session Intended Results
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Agent Intake Form
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Admin Intake Form
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Prioritization (2:24)
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Team Communication Systems (3:46)
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Prework BEFORE Next Session
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3
Session 2 - Admin
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Session Intended Results
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Time Management (3:42)
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Zones of Genius (3:00)
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Communication, Clarity & Transparency (5:06)
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Prework BEFORE Next Session
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4
Session 3 - Agent
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Session Intended Results
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Agent Bonus Module (23:25)
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Delegation (2:54)
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Transparency (8:04)
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Measure Progress (5:17)
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Prework BEFORE Next Session
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5
Session 4 - Admin
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Session Intended Results
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Problem-Solving (4:32)
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Workflow (5:26)
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Prework BEFORE Next Session
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6
Session 5 - Team
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Session Intended Results
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30-Day Plan Update (3:50)
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Meetings (5:14)
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Fierce Conversations (5:17)
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Workflow (8:48)
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Prework BEFORE Next Session
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7
Session 6 - Admin
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Session Intended Results
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Mindset (9:23)
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Take Ownership (9:02)
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Client Service (8:13)
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Prework BEFORE Next Session
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8
Session 7 - Agent
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Session Intended Results
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Fierce - Delegation Tree
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Fierce Conversations (3:32)
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Leadership (5:19)
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Accountability (7:24)
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Feedback (8:55)
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Prework BEFORE Next Session
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9
Session 8 - Admin
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Session Intended Results
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Predictability (4:54)
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Email Management (4:37)
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Auditing Systems (5:15)
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Learning Curve (8:35)
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Customer Service (5:15)
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Prework BEFORE Next Session
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10
Session 9 - Team
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Session Intended Results
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Sample Team Meeting Agenda
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60-Day Plan Update (6:16)
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Team Communication Systems (5:55)
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Decision-Making (7:44)
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Prework BEFORE Next Session
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11
Session 10 - Admin
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Session Intended Results
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Performance Review Team Self Evaluation Worksheet
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Self-Evaluation (7:29)
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Feedback Form
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Prework BEFORE Next Session
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12
Session 11 - Agent
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Session Intended Results
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Performance Review Supervisor
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Preparing for a Performance RevIew (7:47)
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Feedback Form
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Prework BEFORE Next Session
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13
Session 12 - Team
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Session Intended Results
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90-Day Plan Update (4:39)
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Performance Review (12:21)
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14
30/60/90 Training Menu
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30-60-90 Day Training Menu - Admin
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30-60-90 Day Training Menu - DOO
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30-60-90 Day Training Menu - Sales Manager
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15
Intention Tracker
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Intention Tracker - Fillable Version
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Intention Tracker - Print Version
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16
Course Resources
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3 Phases of a New Assistant
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90 Days To Thrive - Recommended Reading
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Business Circle Diagram
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Busy Agent Playbook
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David Breckheimer's Whiteboard
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DISC Assessment
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DISC Profile Cheat Sheet
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Fierce - Beach Ball Form
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Fierce - Confrontation Model
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Fierce - Delegation Tree
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Intention Tracker Role Play (9:14)
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Monthly & Daily Activity Report Template
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New Listing Intake Form
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Process Evaluation Checklist
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Sample Team Meeting Agenda
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Schedule for Agents First 90 days with New Hire
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Schedule for New Assistants in First 90 Days Template
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Skill-Building Method
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Virtual Whiteboard Template
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